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social media management

Hmm! Can Social Media Platforms be a Tool for Customer Service?

For sure, social media has allowed consumers to impact brand equity as never before by controlling a TWO-WAY conversation with the brand. Henceforth the reason, why is social media your most important customer service tool. Furthermore, the manner in which one relates to customers on these platforms can either build or break a brand. It …

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Everything You Need to Know on Why You Need A Social Media Manager for Your Business.

You’ve probably come across the term social media before? or hiring a social media manager? and maybe thought giving it a pass over your business? Well, my friend, there is no easy way to tell you are wrong and that social media plays a crucial role to boost your business.🙄 Every business needs to have …

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